What Does It Take to Engage Employees?

Everyone seems to agree that disengaged employees cost enterprises billions of dollars in lost profits, sales, market share and opportunity. The Gallup Organization has placed the cost of disengaged employees to the US economy at $350 billion per year.

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Are You Hiding Behind Your Computer?

If you’re anything like I am, some days you feel chained to your desk and computer. There just seems to be a never-ending stream of e-mails to answer, phone calls to catch up on and social media to post.

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SaferProducts.gov: One Month Later

In the month since SaferProducts.gov went live, a number of complaints have started to trickle onto the website. I thought it would be worth taking a look to see what consumers are saying.

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Thinking Outside the Price

In observing a recent sales conversation, I wondered why the salesperson had automatically assumed that price and saving money were the most important factors to the CMO.

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